Gary is the founding director of Capela Training and Capela China, a languages graduate with over 20 years experience in marketing and general management for the travel industry.
He trains in sales, marketing and business skills and is an accredited WorldHost (customer service) trainer. He’s recently run a number of country-wide programmes, online and offline, as part of VisitEngland’s Discover England Fund to develop international markets in the regions.
Since 2013 he has been the lead China Welcome trainer for Capela China and has since trained almost 1,000 delegates in the ways of the Chinese tourism market. He is viewed as an authority on Chinese tourism into the UK.
Gary previously held senior management roles at Bridge Travel, Saga Holidays and Jetlife Holidays. He is a popular speaker and moderator at travel industry conferences and events.
For 4 years he was an elected Board Director of UKinbound. He was a judge of the prestigious Travel Marketing Awards from 2008 to 2018 and for 3 years chaired the CIM Travel Group.